Items where Author is "Satria Dwi Putra Prayuda, (NIM. 3021111043)"

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Satria Dwi Putra Prayuda, (NIM. 3021111043) (2018) Pengaruh service recovery, perceived value dan brand image terhadap customer satisfaction pada Grapari Telkomsel Pangkalpinang. skripsi thesis, Universitas Bangka Belitung.

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