Items where Author is "Dina Roswita, (NIM. 3021711079)"

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Dina Roswita, (NIM. 3021711079) (2022) Pengaruh customer relationship management (CRM) dan kualitas layanan terhadap kepuasan pelanggan pada KFC Bangka Trade Centre Kota Pangkalpinang. skripsi thesis, Universitas Bangka Belitung.

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